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Resources

Street Assist (Edinburgh Only)

Street Assist operates every Friday and Saturday from 22.00 to 04.00 providing a non-judgemental welfare/first aid service to help people who have become vulnerable during the busy Night-Time Economy hours.
Suitable for people affected by GBV, sexual harassment/assault, spiking, mental health difficulties, and people on their own.
Can provide a safe space to charge phones, figure out safe routes home, and similar.
Street Assist Edinburgh | Welfare | First Aid | Every Friday & Saturday

 

Safe Spaces (Nationwide)

An initiative has been set up where people experiencing domestic abuse can find a safe space within partnering pharmacies and banks. 
Safe Spaces Locations - UK SAYS NO MORE
The website allows you to search for safe spaces by location.

 

City Angels (Nationwide)

City Angels are typically volunteer organisations based around Churches, or in connection with Christian Nightlife Initiatives Network. They do not actively preach, just offer support, sometimes first aid.
(We cannot guarantee that all of these are currently operational - but they could be a valuable resource. )

 

Scotland
● DUNDEE: Teams and Times - ROCK STREET CHAPLAINS 

○ Also Club and Pub Chaplains

 

North-East England

● DURHAM: Durham StreetLights - Home | Facebook
● HARTLEPOOL: Hartlepool Town Pastors - Home | Facebook
● MIDDLESBROUGH: Boro Angels | Facebook
● GATESHEAD: GATESHEAD | mighty-oaks (mightyoaks.org.uk) - Serves free coffee on friday nights

 

North-West England, Yorkshire, North Midlands

● BARROW: Barrow Street Angels - Home | Facebook - Saturday nights
● BEVERLEY: Home (beverleystreetangels.com)
● BLACKPOOL AND FYLDE: Blackpool and the Fylde Street Angels - Home
(bfstreetangels.org)

● BRADFORD: Keeping Bradford city centre safe - Bradford Street Angels
● CHESTER: Night Church Chester | Sacred space in the heart of the city - 4th
saturday of every month, 9:30 - 2:00am
● HALIFAX: halifaxstreetangels.org - Saturday 8pm-10:30pm
● HULL: Hull Street Angels (@HullSAT) / Twitter | What We Do | City of Hull Street
Angels
- Fridays and Saturdays, 9:00 - 2:00am
● LEEDS: Street Angels Leeds - Home (leedsstreetangels.org.uk)
● CHESHIRE: Street Angels – Hope in North East Cheshire (hinec.org.uk)
● NORTHALLERTON: Northallerton Street Angels | Supporting and Reassuring
Northallerton Town
- Saturdays, 10pm - 4am
● WHITBY: Street Angels Whitby (street-angels.org.uk) - only two Saturdays a month, updated end of September 2022.
● YORK: Street Angels York | Home - Saturdays, 9pm - 2am

Midlands and East England

● BEDFORD: About | Bedford Street Angels - Saturdays 10pm - 4am
● NORFOLK: Street Presence - No set days, usually 10pm - 4am

 

London and South England

● HIGH WYCOMBE: Wycombe Street Angels - Home | Facebook - Fridays, 12 - 4am
● WINDSOR: Windsor Street Angels | (streetangelswindsor.org) - Fridays and Saturdays, 9:30pm - 4am
● BATH: About (bathcitypastors.org.uk) - Fridays and Saturdays
● EXMOUTH: Nightshift - Open Door Exmouth - Saturdays, sometimes Sunday, 9:30 - 12:30

 

Other Phone Lines

Mental Health

Samaritans - 116 123 (freephone)
samaritans.org
Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123
(7pm–11pm every day).

 

Victim Support - 0808 168 9111
victimsupport.org.uk
Provides emotional and practical support for people affected by crime and traumatic events.

 

SANEline - 0300 304 7000 (4.30pm–10.30pm every day).

If you're experiencing a mental health problem or supporting someone else, you can call SANEline.

 

National Suicide Prevention Helpline UK - 0800 689 5652 (open 24/7).
Offers a supportive listening service to anyone with thoughts of suicide.

 

Campaign Against Living Miserably (CALM) - 0800 58 58 58 (5pm–midnight every day) . If you prefer not to speak on the phone, you could try the CALM webchat service.

 

Mencap - 0808 808 1111 (Learning Disability Helpline)
mencap.org.uk
Information and advice for people with a learning disability, their families and carers. Services include an online community.

 

Respond - 0207 383 0700
respond.org.uk
Services for people with a learning disability, autism or both, who have experienced abuse or trauma.

 

Papyrus HOPELINEUK - 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm).

Email pat@papyrus-uk.org or text 07786 209 697.
If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus.

 

BAME

Roshini - 0800 953 9666 (domestic abuse)
0800 953 9777 (forced marriage and honour-based abuse)
roshnibirmingham.org.uk
Supports people from BAME communities who have experienced domestic abuse, honour-based violence, forced marriage, rape or sexual assault. Offers two 24-hour multilingual helplines – national support for domestic abuse, and support in the West Midlands for forced marriage and honour-based abuse.

Southall Black Sisters - 0208 571 9595
southallblacksisters.org.uk
Information, advice, advocacy, practical help, counselling and support to BAME women and children who have experienced domestic and sexual violence. Offers telephone services in multiple languages. Operates within the London Borough of Ealing.

 

LGBTQ+
Galop - 0207 704 2040 (LGBT+ hate crime helpline)
0800 999 5428 (National LGBT+ domestic abuse helpline)
help@galop.org.uk
galop.org.uk
Provides helplines and other support for LGBTIQ+ adults and young people who have experienced hate crime, sexual violence or domestic abuse.

 

Switchboard - 0300 330 0630 (10am–10pm every day)
If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard. Or use their webchat service. Phone operators all identify as LGBT+.

 

Survivors of Abuse

National Domestic Abuse Helpline - 0808 2000 247
nationaldahelpline.org.uk
Free 24-hour helpline for women who have experienced domestic abuse and violence, with all female advisors. Also offers a live chat and can help to find refuge accommodation. Run by the domestic violence charity Refuge.


Lifecentre - 0808 802 0808 (freephone)
07717 989 022 (textline)
lifecentre.uk.com

Support for survivors of rape and sexual abuse, and anyone supporting them. Includes a helpline, text support and email counselling.

 

Men

Men’s Aid - 0333 567 0556
mensaid.co.uk
Works to promote welfare for men who have experienced domestic abuse, as well as families and children.

 

Youth

The Mix - 0808 808 4994 (3pm–midnight every day).
If you're under 25. You can also request support by email using this form on The Mix website or use their crisis text messenger service.

 

Nightline.
If you're a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

 

Location-specific
C.A.L.L. - 0800 132 737 (open 24/7)
If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) or you can text 'help' followed by a question to 81066.

Directories

Helplines Partnership.
For more options, visit the Helplines Partnership website for a directory of UK helplines.

 

Mind can also help you find services that can support you. For a mental health crisis, see here.

 

If you're outside the UK, the Befrienders Worldwide website has a tool to search by country for emotional support helplines around the world.

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